pk347 Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") describes how pk347 ("pk347", "we", "us", or "our") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "your", or "Player") who access or use the pk347 platform at pk347.org and any associated services, applications, or features (collectively, the "Platform").

This Policy applies to all pk347 account holders, including registered players in Pakistan and any other jurisdiction from which the Platform is accessed. It should be read in conjunction with the pk347 Terms & Conditions, which are available at /terms-conditions.

By registering an account with pk347, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

2. Data Controller

pk347 is the data controller responsible for your personal information collected through the Platform. As data controller, pk347 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.

All data protection queries, access requests, and formal complaints relating to pk347's handling of your personal data should be directed to our support team at [email protected]. We aim to acknowledge all data-related requests within 48 hours of receipt.

3. Data We Collect

pk347 collects the following categories of personal data in connection with the operation of your account and use of the Platform:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, CNIC / passport number, gender	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address (city, province)	Account communication, support, transaction notifications
Financial Data	JazzCash / EasyPaisa account numbers, HBL / UBL / Meezan account details, USDT wallet address	Processing deposits and withdrawals, fraud prevention
Transaction Data	Deposit amounts, withdrawal amounts, bet history, game activity, bonus usage	Account management, dispute resolution, responsible gaming monitoring
Technical Data	IP address, device type, browser type and version, operating system, session timestamps	Security, fraud detection, platform performance, geolocation compliance
Usage Data	Pages visited, features used, time spent on Platform, click-through patterns	Platform improvement, personalisation, marketing analysis
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer service, dispute resolution, service improvement

We do not knowingly collect sensitive personal data beyond what is strictly required for identity verification and legal compliance purposes.

4. How We Collect Your Data

pk347 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically as you interact with the Platform, including via cookies, log files, and session tracking tools.
• Third-party sources: Identity and fraud-risk data from KYC verification providers, payment processors such as JazzCash and EasyPaisa, and publicly available databases where permitted by applicable law.
• Payment providers: Transaction confirmation data shared by HBL, UBL, Meezan Bank, SadaPay, and other payment partners when you initiate a deposit or withdrawal.

5. How We Use Your Data

pk347 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your pk347 account, processing your login credentials, and managing your account preferences and settings.
• Identity verification: Verifying your identity and age (21+) in accordance with our KYC obligations to ensure the Platform is used only by eligible individuals.
• Payment processing: Facilitating deposits and withdrawals via your chosen payment method, including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT.
• Customer support: Responding to your queries, resolving disputes, and managing complaints submitted to the pk347 support team.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, match fixing, and other prohibited conduct that could harm you or the Platform.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and to enforce self-exclusion, deposit limits, and other responsible gaming tools you have activated.
• Legal compliance: Meeting our obligations under applicable international gaming regulatory standards, anti-money laundering requirements, and any orders issued by competent authorities.
• Platform improvement: Analysing usage patterns to improve the design, features, and performance of the pk347 Platform for all players.
• Marketing communications: Sending you promotional offers, bonus notifications, and updates about new games or features — but only where you have opted in to receive such communications.

6. Legal Basis for Processing

pk347 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing payments, and providing access to games and betting markets.
• Legal obligation: Processing required to comply with our legal and regulatory obligations, including KYC identity verification, anti-money laundering checks, and responsible gaming requirements.
• Legitimate interests: Processing carried out for pk347's legitimate business interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent — such as sending you marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing Your Data

pk347 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT processing partners, to facilitate deposits and withdrawals on your behalf.
• KYC and identity verification providers: Third-party verification services used to confirm your identity, age, and address as part of our onboarding and ongoing compliance processes.
• Fraud prevention and anti-money laundering agencies: Specialist service providers engaged to detect and prevent financial crime and prohibited conduct on the Platform.
• Game software providers: Third-party game developers and studios whose titles are featured on the pk347 Platform, where technical integration requires the sharing of session identifiers or anonymised usage data.
• IT and hosting providers: Cloud infrastructure and technical service providers who host and maintain the pk347 Platform under strict confidentiality obligations.
• Regulatory and law enforcement authorities: Where pk347 is required by law, court order, or regulatory directive to disclose your information to a competent authority.

All third parties who process personal data on behalf of pk347 are required to do so under written data processing agreements that impose confidentiality, security, and purpose-limitation obligations consistent with this Policy.

8. Cookies & Tracking Technologies

pk347 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit pk347.org. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing your ability to use the Platform.
• Performance and analytics cookies: Used to collect anonymised data about how players interact with the Platform, enabling pk347 to identify performance issues and improve the user experience.
• Functional cookies: Used to remember your preferences — such as language settings, preferred payment method, and responsible gaming limit configurations — so you do not have to re-enter them on every visit.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of marketing campaigns. These are only activated where you have provided explicit consent.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of parts of the pk347 Platform.

9. Data Retention

pk347 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for the lifetime of your pk347 account and for a minimum of five (5) years following account closure, to comply with anti-money laundering and gaming regulatory record-keeping obligations.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with standard gaming compliance requirements.
• Customer support records: Retained for a minimum of three (3) years from the date of the interaction, to support dispute resolution and service quality review.
• Marketing consent records: Retained for as long as you remain an active pk347 player, or until you withdraw consent, whichever is earlier.
• Technical and usage data: Typically anonymised or deleted within twelve (12) months of collection unless required for active security investigation.

After the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.

10. Data Security

pk347 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pk347 servers;
• Encryption at rest for sensitive account and financial data stored on pk347 infrastructure;
• Multi-factor authentication options for player account access;
• Regular third-party security audits and penetration testing of the Platform;
• Access controls ensuring that pk347 staff can only access player data on a strictly need-to-know basis;
• Incident response procedures for the detection and notification of data breaches.

11. Your Rights

As a pk347 player, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected]. pk347 will respond within 30 calendar days of receiving a valid request:

• Right of access: You have the right to request a copy of the personal data pk347 holds about you and information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by pk347.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to restriction of processing: You may request that pk347 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to data portability: You have the right to receive a copy of the personal data you provided to pk347 in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where pk347 relies on legitimate interests as its legal basis, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

pk347 will not charge a fee for handling standard data rights requests. Where a request is manifestly unfounded or excessive, pk347 reserves the right to charge a reasonable administrative fee or decline the request, with written explanation.

12. Children & Minors

The pk347 Platform is strictly intended for adults aged 21 years and above. pk347 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If pk347 discovers that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered a pk347 account or provided personal data to pk347, please contact us immediately at [email protected] so that we can take appropriate action.

13. International Data Transfers

pk347 may transfer your personal data to third-party service providers located outside Pakistan, including cloud hosting providers, KYC verification platforms, and payment processing partners. Where such transfers occur, pk347 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to maintain a level of protection for your data consistent with the standards described in this Policy.

By using the pk347 Platform, you acknowledge and consent to the transfer of your personal data to recipients in other countries for the purposes described in this Policy.

14. Changes to This Policy

pk347 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or the features of the Platform. When material changes are made, pk347 will:

• Update the "Last Updated" date at the top of this Policy;
• Notify registered players via their registered email address or in-platform notification before the changes take effect;
• Where required, seek renewed consent for any new processing activities that materially differ from those described in the previous version of this Policy.

Your continued use of the pk347 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or pk347's handling of your personal data, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to acknowledge all privacy-related queries within 48 hours and to provide a substantive response within 30 calendar days.
• Support: Live chat available 24/7 directly within the pk347 Platform